Social Media Manager · Administrative VA
I plan, create, and manage social content — and keep the admin side running — so you can focus on your business, not your inbox.
Hi, I'm Edward Malapo — a Social Media Manager and Administrative VA with 4+ years in customer service and quality evaluation.
That background taught me something most content creators skip: how to actually understand an audience. Every post, caption, and inbox reply I manage is built around what the person on the other end needs to see, hear, or feel next.
Content calendars that keep you posting on schedule, every single time — no more scrambling on a Tuesday night for tomorrow’s caption.
Four years of quality evaluation work trained me to catch what others miss, from typos to tone.
Inboxes and DMs handled like they’re my own brand — warm, quick, and on-voice.
The administrative backbone — scheduling, data entry, file organization — that keeps things running behind the scenes.
I'm not just executing tasks — I'm managing your brand's presence like it's mine.
What I Do
Sample Work
Content Strategy
Goal: Build a consistent posting system for a business with no existing content plan.
What I did: Mapped out a full 30-day content tracker covering post types, captions, hashtags, and posting times.
Result: A ready-to-execute calendar that removes guesswork and keeps posting consistent.
View the Content Tracker →
Short-Form Video
Goal: Create short-form video content built for reach.
What I did: Produced a sample Reel following current platform best practices for retention and watch time.
View Sample Reels →Community Management
Goal: Keep a brand's inbox responsive and on-brand.
What I did: Managed inquiries and comments promptly and professionally, clearing a backlog down to zero.
Result: Faster response times, no missed messages, better follower relationships.
Carousel Sample
A 10-slide Instagram carousel built to turn a single idea into a scroll-stopping, swipeable story.
Trust
Virtualassist.edward@gmail.com · WhatsApp +63 967 504 7684